Support Team

Employees

Our employees are the surety for a successful support and handling of your requests. Besides the necessary product knowledge and expertise we rely on rapid, solution oriented and courteous service.
Know who is on the other end of the receiver...

Dipl.Ing. Panagiotis Alaveras

Panos (Panagiotis) graduated in Civil Engineering in his home-country and gets a scholarship on studying in Vienna.
He is an experienced environmental, quality and engineering consultant.

 

Experienced Custumer Consultant
Germany and Austria
at the company since 2004

Andreas Hupfau

The native Tyrolean twisted after the study at the university Innsbruck (physic, civil engineering) to hagenberg at the technical college for software-engineering, where he 

Den gebürtigen Tiroler schlug es nach Studien an der Uni Innsbruck (Physik, Bauingenieurwesen) nach Hagenberg in die Fachhochschule für Software-Engineering, where he ultimately also found the way to ITC. Since there he engaged besides the Support, with Software development in the company


First and Second Level Support, Software Development 
Germany and Austria

at the company since 1997

Erencan Baylan

After his completion of middle school he visited one year the HAK-Perg.
After that he decided to make an apprenticeship as a structural engineering draftsman.

He is working in the support area for the customer issues and training processes.

First Level Support, Azubi/Lehrling
Germany and Austria
at the company since 2014

Regina Colak

Since June 2015, she is working in the support area for the customer issues and training processes.
Further she is working heavily in direct Customer-Communications.

In the media sector, she is responsible for the managing of our campaign newsletter.


First Level Support, Azubi/Lehrling
Germany and Austria
at the company since 2015

Herbert Gutauer

After his graduate at the HTL for structural engineering in Linz Herbert Gutauer has  given his creativity the academic cut, with a study of audio-visual media technology at the Art University Linz. After a long-standing service relationship with ITC, he is active now in training / support on a self for us.

Freelancer, Services
at the company since 1999