Service and Support

Online Support

As quickly and easily as help can be

A hasty click a wrong check mark - and now it depends on the support. The projects vary from user error on assistance in filling out forms to how to reinstall a particular program.

Using remotely

In particular, small, hidden errors require many queries and descriptions.
With the direct view of the screen in question, our support staff quickly identify, what is up, and can you steer to the right solution, or even be active themselves. And if your computer must be restarted during the meeting, that`s no problem: Netviewer is then re-start the session automatically.

Direct Download netviewer Clients for later use.

Netviewer 6 Update for ARCHline.XP

Infos and download www.it-concept.at/netviewer

Online Demo

The same tool allows online product presentations. You don’t have to leave your workplace. In this manner we communicate with you as personally as if we were in the same place. The live-chart in firt-class quality adds extra agility. You can see our workplace.

netviewer support
enables the holding of individual support sessions for our customers and online product presentations for singular persons.

netviewer meet
enables the participation of several persons at one session. This is used by Online group workshops, web conferencing and live-Demos.

Safety

Your data and transactions are nobody's business except you.
Thus the fact remains, Netviewer has been designed so, that even demanding safety criteria get fulfilled, as well as architectural- as user- and privacy section. With this 3 stepped safety concept no trespasser can look in your data’s. More information by Netviewer